Terms & Conditions, Privacy, and Accessibility

Welcome to GUIDE Financial Coaching (“Company,” “we,” “our,” or “us”). These Terms of Use (“Terms”) govern your access to and use of our website, services, content, and tools (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.

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1. Eligibility

You must be at least 18 years old to use our Services. By using the Services, you represent and warrant that you meet this requirement.

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2. Nature of Services

GUIDE Financial Coaching provides financial coaching, educational resources, and personal finance guidance.

We are not a licensed financial advisor, broker, or investment firm.

Our Services are intended for educational and coaching purposes only and should not be considered legal, tax, or investment advice.

You are solely responsible for your financial decisions.

 

3. User Responsibilities

By using our Services, you agree to:

Provide accurate and complete information when requested.

Use the Services only for lawful purposes.

Not engage in any activity that may damage, disable, or interfere with the Services.

 

4. Intellectual Property

All content, branding, text, graphics, logos, and materials provided through the Services are owned by or licensed to GUIDE Financial Coaching and are protected under applicable copyright, trademark, and intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without prior written consent.

 

5. Payment and Refunds

Certain Services may require payment. Prices and terms will be disclosed before purchase. Unless otherwise stated, all payments are non-refundable. We reserve the right to change pricing at any time, with notice provided before changes take effect.

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6. Disclaimer of Warranties

The Services are provided on an “as is” and “as available” basis. We make no guarantees regarding:

• Accuracy, completeness, or reliability of information.

• Financial outcomes, investment performance, or results of following coaching strategies.

• Availability or uninterrupted use of the Services.

 

7. Limitation of Liability

To the fullest extent permitted by law, GUIDE Financial Coaching and its affiliates, officers, employees, and contractors shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from or related to your use of the Services, including but not limited to financial losses or missed opportunities.

 

8. Indemnification

You agree to indemnify and hold GUIDE Financial Coaching harmless from any claims, liabilities, damages, losses, or expenses (including attorneys’ fees)

arising out of your use of the Services or violation of these Terms.

 

9. Third-Party Links

Our Services may contain links to third-party websites or resources. We are not responsible for the content, accuracy, or practices of these external sites and do not endorse them.

 

10. Privacy

Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

 

11. Termination

We may suspend or terminate your access to the Services at any time, without notice, for conduct that violates these Terms or is otherwise harmful to other

users or the Company.

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12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [Insert State], without regard to its conflict of laws principles.

 

13. Changes to Terms

We may update these Terms from time to time. Any changes will be posted with an updated “Effective Date.” Continued use of the Services constitutes acceptance of revised Terms.

 

14. Contact Us

If you have questions about these Terms, please contact us at:
GUIDE Financial Coaching
info@guidefinancialcoaching.com

(312) 588-6334

GUIDE Financial Coaching (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website, services, and related tools (collectively, the “Services”). By using the Services, you agree to the practices described in this Privacy Policy.

 

1. Information We Collect

We may collect the following types of information:

   a. Personal Information (you provide directly):

• Name, email address, phone number, billing information, and other contact details.

• Information you provide when registering, booking sessions, or communicating with us.

  b. Usage Information (collected automatically):

• IP address, device information, browser type, operating system.

• Pages visited, time spent on the site, and other analytics data.

  c. Payment Information:

• We may collect billing details through secure third-party payment processors. We do not store full payment card numbers.

 

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our Services.

• Process payments and deliver purchased coaching sessions or materials.

• Communicate with you, including responding to inquiries and sending updates.

• Send promotional or educational content (with your consent where required).

• Comply with legal obligations.

 

3. Sharing of Information

We do not sell your personal information. We may share your information only in the following situations:

• With service providers (e.g., payment processors, cloud hosting, analytics providers) to help us operate the Services.

• For legal reasons, if required by law, court order, or government request.

• In case of a business transfer, such as a merger, acquisition, or sale of assets.

 

4. Data Security

We use industry-standard security measures to protect your personal information, including encrypted connections (SSL), secure servers, and restricted access. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

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5. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law.

 

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, update, or delete your personal information.

• Opt out of marketing emails (unsubscribe links are included in each email).

• Restrict or object to certain data processing activities.

• To exercise these rights, please contact us at the email provided below.

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7. Cookies and Tracking

We use cookies and similar technologies to:

• Improve site functionality.

• Analyze usage and trends.

• Customize your experience.

You may disable cookies through your browser settings, but some features may not function properly.

 

8. Children’s Privacy

Our Services are not directed to children under 18. We do not knowingly collect personal information from minors. If we learn that we have collected information from a child under 18, we will delete it promptly.

 

9. International Users

If you access our Services from outside the United States, please note that your information may be transferred and processed in the U.S., where privacy laws may differ from those in your country.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Effective Date” above. Continued use of the Services after updates constitutes acceptance of the revised Policy.

 

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

GUIDE Financial Coaching

info@guidefinancialcoaching.com

(312) 588-6334

GUIDE Financial Coaching is committed to ensuring digital accessibility for people of all abilities. We are continually improving the user experience for everyone and applying relevant accessibility standards.

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Our Commitment

• We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which provides guidance on making web content more accessible to people with disabilities.

• We strive to make our website and digital services usable by individuals who rely on assistive technologies such as screen readers, voice recognition software, and screen magnifiers.

 

Measures We Take

To support accessibility, we:

• Regularly review and test our website to identify and fix accessibility issues.

• Use alt text for images and descriptive labels for buttons and links.

• Maintain proper color contrast and text readability.

• Ensure keyboard navigation is available for key functions.

• Provide transcripts or captions where possible for multimedia content.

 

Ongoing Efforts

We recognize that accessibility is an ongoing effort. We are committed to:

• Continuous updates to improve accessibility features.

• Responding to user feedback and fixing issues promptly.

• Training our team on accessibility best practices.

 

Feedback

We welcome your feedback on the accessibility of GUIDE Financial Coaching. If you encounter accessibility barriers, please contact us:

GUIDE Financial Coaching

webmaster@guidefinancialcoaching.com

(312) 588-6334

We will do our best to respond within a reasonable timeframe and address any concerns.

 

Compliance Status

We are working toward partial conformance with WCAG 2.1 Level AA. This means that while some parts of our content may not yet fully conform, we are actively working to improve.